Programme Terms and Conditions
Our straightforward terms and conditions for accepting your application.
In these terms and conditions “the Company” shall mean NABO (UK) Ltd.
- The programme you are booking is as named overleaf.
- If paying in full, payment must be made within three working days of the date of this contract or any bonus and extras cannot be offered. The contract is non-cancellable and by signing it you agree to pay the full amount shown over and confirm that you are authorised to sign on behalf of your company.
- In relation to our clients who are consumers, for the purposes of the Distance Selling Regulations, this conference centre is an extension of our business premises and as such there isn’t a cooling off period.
- We do not give legal or tax advice and you are responsible for all business decisions you make as a member of this Programme. The Company in particular is not responsible for any legal or tax implications of any business decisions which you may make as a result of this Programme.
- Any advice given during the Programme will be correct at the date of the relevant programme, and the Company accepts no responsibility for the impact of any subsequent world events or market conditions etc.
- The Company is not in a position to and does not guarantee any outcomes and results in relation to its events and projects.
- You are required to utilise any bonuses within 90 days of the date of this contract and any bonus days will be notified to you as soon as they are confirmed. If you are unable to attend there is no alternative on offer. We reserve the right to amend, change vary or withdraw (in whole or in part) specific bonuses at any time.
- The event venue is in Putney, SW London or a conference venue in Manchester and we reserve the right to move it at our discretion to a different location and we will give if reasonably possible at least 7 days’ notice but will not be liable for costs associated with any change of any hotel and/or travel arrangements.
- The Company also reserves the right to change the dates of any events and will give if reasonably possible 7 days notice of any change of date, but will not be responsible for any costs associated with any change of any hotel and/or travel arrangements.
- The Company also reserves the right to change any relevant presenter expert or facilitator in relation to any event.
- Lunch is not provided at events.
- The Company reserves the right to remove from any event without recompense any person who is guilty of disruptive, aggressive or other unacceptable behaviour.
- If a payment instalment is missed and is not paid within 7 days of the due date, all payments become due and we reserve the right to suspend service and/or participation in events until payment is made. We reserve the right to charge any credit/debit card we have on file for you in order to bring your account up to date. Any goods remain the property of the Company until paid for in full.
- Ill health, decisions to downsize or close your business, a change of business direction, the ill health of a person close to you or similar reasons do not result in the suspension of payments or the termination of this contract, however you may send a substitute as appropriate.
- All implementation services must be used in full within twelve months of the date of the contract and cannot be carried over.
- You cannot downgrade to another Programme.
- If the contract involves a writing project, then you agree to permit the Company to undertake (with your reasonable assistance) revisions to the draft until the project reaches in the Company’s opinion the standard required pursuant to the contract.
- Once a project has been signed off, the Company shall not be obliged to remedy any mistakes which are subsequently discovered.
- The Company shall not be obliged to continue working upon a writing project 12 months after the date of the contract.
- We will do everything we can to ensure that you are satisfied with your relationship with the Company. If at any time you are dissatisfied with any issue you may raise a complaint in writing to the Company. The Company will investigate and respond to your complaint.
- The Company shall not be responsible if it cancels a training event as a result of any matter outside of its reasonable control, to include but not be limited to inclement weather, flooding, industrial action, power cuts, terrorist action, governmental regulation, disruption of means of transport, etc.
- The terms of the contract can only be varied or amended by a director of the Company, and any such variation or amendment is only effected if made or confirmed in writing by a director of the Company.
- Members of staff of the Company have no authority to make any representations or promises on behalf of the Company, unless these are contained in the marketing or sales literature of the Company or have been made in confirmed in writing by a director of the Company.
- This Agreement will be subject to English law and any disputes will be subject to the jurisdiction of the Courts in England and Wales.